Effective Communication

"You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere."

— Lee Iacocca

Studies of organisational effectiveness, individual performance and team success have shown that an individual's ability to communicate clearly, concisely and openly while maintaining positive relationships with others is one of the largest contributors to performance success. Employees with effective communication skills are better equipped to:

• Listen actively to learn and understand from others
• Manage conflict effectively
• Negotiate with others to achieve individual and team goals
• Demonstrate versatility in adapting to others' interpersonal styles
• Deliver effective presentations
• Work successfully with people of different cultures and countries